Frequently asked questions

Common questions about Vura AI.

How long does a video take to generate?#

Most videos finish in 3–8 minutes depending on length and quality. You'll get an email when it's ready.

What happens if a generation fails?#

Credits for failed generations are refunded automatically and you'll see a note in Generation history.

Can I use Vura's output commercially?#

Yes. Anything you generate from a paid plan can be used in your listings, marketing, and social channels.

Do you store my photos?#

Source photos are encrypted at rest in S3 and deleted 90 days after your last access, or immediately on request.